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Linggo, Marso 27, 2011

Alaska Airlines Cancel Flights After Outage

DALLAS - Alaska Airlines and Horizon Air subsidiary to cancel 140 flights Saturday when a computer system used for flight planning has failed.

The presidents of the two airlines said in a video on YouTube that the common system used for flight planning has failed, causing the cancellation.

two-minute statement was released late in the afternoon, said the interruption resulted in the demolition of the two airlines about 15 percent of their time. About 11,700 passengers were affected.

"A transformer exploded and it took the central computer system in Alaska and Horizon," the president of Alaska said Brad Tilden.

Officials said the airlines will return to normal operation.

Company spokesman Paul McElroy said before many other flights were delayed, and customers had difficulty flight status updates on the website of the airlines because of the failure.

Both Tilden and Horizon President Glen Johnson apologized for the inconvenience. Johnson said the passengers were rebooked later, the car or put in other airlines. The company said that the flight will be charged a change fee.

Alaska Airlines uses versions of the Boeing 737, with about 124 to 172 seats, according to the sites of airlines seating chart. Horizon uses smaller aircraft turboprop.

Alaska Airlines based in Seattle serves many cities in the United States, focusing on the West Coast, and Canada and Mexico. Alaska and Horizon are owned by Alaska Air Group Inc.

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